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Terms of Service

Effective date: 19 September 2026

1. Acceptance of Terms

By accessing or using Applied Diligence, a service of Kanoe Technologies SL (NIF B23942923, Calle Padre Damián 41, 28036 Madrid, Spain), you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.

2. What we do

We compile what official sources publish. For every result we tell you: which source it came from, the date we observed it, and what that source cannot tell you.

We do not decide anything about the company or person you are checking.

3. What we do not do

We compile what official sources publish. We do not certify a company's standing.

Nothing we provide is clearance, certification, verification of good standing, or advice. We do not tell you that a company is solvent, that a person is not disqualified, or that an absence of a record means an absence of a fact.

A result showing nothing found means the subject did not appear in that source, over the period and the records we searched — and nothing more.

This is not a statement about how good our data is. Better sources, fresher data or a stronger identity match do not change it. You act in your own name, and the decision is yours.

4. Credits and charges

You buy credits in advance. A check spends credits from your organisation's balance when it returns a result.

A check that fails, cannot reach the source, or cannot be answered within the limits we publish for it does not spend credits.

You do not have to take our word for this. Your credit balance is shown on your credits page before and after every check, and each check appears in your credit history with the number of credits it spent — or with none, where it returned no result. If a check spent credits and returned no result, tell us from your credit history and we will restore them.

5. If you think a result is wrong

A result tells you which source it came from, the date we observed it, and the limits we publish for that check. If a result carried those three things, and the source's own record says what we reported, the result stands — and we will show you the evidence.

If we got any of those three wrong — we named the wrong source, gave the wrong observation date, or reported something the source does not say — that is our defect. We restore your credits and we log it.

If the source's own record is wrong, that is not something we can correct. We will re-run the check at no credit cost and show you what the source says.

6. Register fees

No check we currently offer incurs a fee payable to a register. If that changes, any such fee will be shown before the check runs.

7. What we do not claim

  1. Prices are shown before each check runs. We do not publish a price schedule.
  2. We do not offer an availability commitment. Our status page shows the current state of every check.
  3. The checks available are listed on our coverage page, which is generated from our catalogue at the time you view it.
  4. Some checks are carried out by hand, because the source requires it. We tell you before you buy, and we do not commit to a completion time for these.
  5. Where we describe a check as certified, we state the date it was tested and the version of our system it was tested against.
  6. We do not currently offer a public API.

8. Source conditions

  1. Where a result includes information from ESMA's registers, we tell you that the same information is available free of charge from ESMA.
  2. Slovak company data is published by the Statistical Office of the Slovak Republic and is credited on every result.
  3. Germany's commercial register is licensed to us for inspection. We show you the result; we do not republish the record.

9. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate information when creating an account. You may not share your account with others or create accounts on behalf of others without authorisation.

10. Acceptable Use

You agree to use Applied Diligence only for lawful purposes. You must not use the platform to:

  1. Process data in violation of applicable privacy laws
  2. Conduct investigations without lawful basis
  3. Attempt to access other users' data
  4. Reverse engineer or copy the platform
  5. Use the service in any way that violates applicable law

11. Data and Privacy

Your use of the platform is also governed by our Privacy Policy. You retain ownership of all data you input into the platform. We process your data solely to provide the service. We do not sell your data or use it to train AI models.

12. AI-Generated Content

Where the platform uses artificial intelligence to generate reports, scores, and analysis, that content is labelled as such. It is provided for informational purposes and does not constitute legal, financial, or professional advice. You are responsible for verifying AI-generated findings before acting on them.

13. Intellectual Property

Applied Diligence and its underlying technology, including its scoring method, are proprietary to Kanoe Technologies SL. You may not copy, reproduce, or create derivative works from our platform or methodology.

14. Limitation of Liability

Applied Diligence is provided on an as-is basis. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability shall not exceed the amount you paid us in the three months preceding any claim.

15. Termination

We may suspend or terminate your account if you violate these terms. You may close your account at any time. When you close your account, or ask us in writing, we delete your data within 30 days, except where the law requires us to keep it.

16. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Changes to Terms

We may update these terms from time to time. We will notify you of material changes by email or platform notification. Continued use after changes constitutes acceptance.

18. Contact

For questions about these terms contact: legal@applieddiligence.com

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